Repayment of your student loans is a serious legal obligation. It is important that you understand your rights and complete your responsibilities.
The topics below will help you prepare for their successful repayment, primarily for repayment of Direct, FFEL Stafford, Graduate PLUS, Perkins, Nursing, and SPU Institutional loans.
Parent PLUS Loan repayment information may be obtained from the loan servicer and on . Contact your lender for private loan repayment information.
Complete exit counseling requirements
Before graduation, or shortly after you withdraw or drop to less than half-time enrollment, exit counseling information will be provided. Review exit counseling information.
Your Banner requirement will typically be updated within 72 hours upon your completing Exit Counseling online.
Grace period
Following your last day of half-time or greater enrollment, your loan will enter a grace period prior to repayment. The length of the grace period varies by the loan type. Find out more.
Keep your contact information current
You must respond quickly to any communication you receive regarding your loan(s) until paid in full. Immediately report any of the following changes to each of your loan servicers online or by phone. Updating your address with the post office or with SPU does not update this information with your loan servicer(s).
Name change (documentation required)
Address change
Phone number change
Email changes
Utilizing electronic billing (e-billing) options offered by your loan servicer(s) may also be helpful.
- Direct, FFEL Stafford, PLUS and alternative loan updates need to be submitted to each loan servicer. Loan servicers may provide online resources for updating information.
- Perkins, Nursing, and SPU Institutional Loan borrowers may update information at , or contact Student Financial Services for assistance.
Questions?
- Direct, FFEL Stafford and PLUS loan servicer information is provided in your federal loan records on the National Student Loan Data System or you may call the Department of Education Student Aid Help Line at 1-800-433-3243.
- Perkins, Nursing and SPU Institutional loans awarded by ɬÀï·¬ are serviced by Campus Partners. Student Financial Services may also be contacted for assistance.
- Alternative (private) loan servicing and repayment information is available from your alternative loan lender(s) or the loan servicer(s).
If you have trouble with loan payments or have any questions, don’t wait — contact your loan servicer immediately.
Fact sheets
If you have Perkins, Nursing, and/or SPU Institutional loans, review these fact sheets: